These Terms govern the use of buildmeapp.io and the services provided by Build Me App. By accessing the website or engaging services, you agree to these Terms.
Legal Entity Information
Build Me App operates through affiliated entities in Canada and the United States.
Phone: 1 (800) 330-6070 · Email: hello@buildmeapp.io
Services
Build Me App provides services including:
- Software development
- Web and mobile applications
- SaaS product development
- AI product development
- Product strategy
- Branding and digital marketing
- Technology consulting
Engagements
Professional services are governed by Proposals, Statements of Work (SOW), and service agreements that define deliverables, scope, payment terms, and intellectual property rights.
Intellectual Property
Unless otherwise agreed in writing:
- Build Me App retains ownership of internal tools and frameworks.
- Clients obtain ownership of final deliverables upon full payment.
We may showcase projects in portfolios unless restricted by contract.
Payments
Payment terms are defined in individual client agreements. Failure to pay may result in:
- Suspension of services
- Withholding of deliverables
- Contract termination
Refund and Cancellation Policy
Project-Based Services
Payments made for completed milestones are non-refundable. If a project is cancelled by the client after work has started, the client will be responsible for payment for all work completed up to the cancellation date. Any prepaid amounts for work not yet performed may be refunded at the sole discretion of Build Me App.
Retainer and Subscription Services
Clients may cancel services by providing written notice before the next billing cycle. Fees already paid for the current billing period are non-refundable unless otherwise agreed in writing.
Client Delays
If a client fails to provide required information, approvals, or assets necessary to continue work:
- The project timeline may be extended.
- Build Me App reserves the right to invoice for completed work regardless of delays.
Termination by Build Me App
Build Me App reserves the right to suspend or terminate services if:
- Payments are not made according to agreed terms.
- The client violates the service agreement.
- The project scope changes significantly without agreement.
In such cases, payments already made are non-refundable.
Refund Requests
Refund requests must be submitted in writing to hello@buildmeapp.io. Build Me App will review refund requests on a case-by-case basis. Due to the nature of custom software development and digital services, Build Me App generally does not offer refunds for work that has already been performed.
Acceptable Use
Users may not:
- Attempt to breach website security
- Upload malicious content
- Scrape or copy website data
- Interfere with website operations
Third-Party Services
Projects may involve third-party services such as cloud providers, payment processors, APIs, and analytics tools. We are not responsible for third-party policies or service availability.
Limitation of Liability
To the fullest extent permitted by law, Build Me App shall not be liable for indirect damages, loss of revenue, loss of business, or data loss. Total liability shall not exceed the fees paid for the relevant services.
Governing Law
These Terms are governed by the laws of Ontario, Canada.
Changes to Terms
We may update these Terms periodically. Continued use of our services following any update constitutes acceptance of the revised Terms.
Contact
Phone: 1 (800) 330-6070 · Email: hello@buildmeapp.io